Shipping

Available shipping methods, estimated delivery windows, and costs are shown during checkout based on the destination address, cart contents, inventory status, and supported carriers.

Delivery options may vary by country, region, product type, carrier availability, and operational constraints.

Shipping costs are calculated during checkout before payment. If a shipping method is marked free, no separate shipping fee is charged for that method at checkout.

Taxes, duties, customs fees, carrier surcharges, remote-area fees, or import costs may apply depending on the destination and are handled according to the checkout flow and applicable law.

Order processing begins after payment authorization and order review. Processing may take additional time during launches, holidays, inventory checks, payment review, address review, or high-volume periods.

If an item is unavailable or an order cannot be fulfilled as placed, we may contact you, cancel the affected item, or issue a refund where appropriate.

Delivery estimates are business-day estimates provided before or after checkout and are not guaranteed unless a shipping method explicitly states otherwise.

Carrier delays, customs review, weather, local service disruptions, remote delivery areas, incorrect addresses, and other circumstances outside our control may affect delivery timing.

When tracking is available, it will be shared after the order ships. Tracking updates may take time to appear after the carrier receives the package.

If you need help with a shipment, contact [email protected] with your order number and tracking number when available.

Please review the shipping address carefully before placing an order, including names, phone numbers, apartment or unit numbers, postal codes, and access instructions.

If an address is incomplete or incorrect, delivery may be delayed, returned, or lost. Contact support as soon as possible if you notice an address issue after placing an order.

If a package appears lost, damaged, or misdelivered, contact the carrier promptly and contact us so we can review the shipment and available carrier options.

We may request photos, carrier notices, delivery confirmation, packaging details, or other documents to help investigate and determine whether a replacement, refund, or carrier claim is available.